How should feedback of assessment results be delivered to clients?

• A. Only in writing; no discussion
• B. In clear, respectful language; discuss implications, limitations, and next steps; ensure understanding and document the conversation
• C. Discuss only the results without interpretation
• D. Delay feedback until the client asks

Answer: (B)

Providing feedback on assessment results should be a collaborative, clear, and actionable process. The best approach uses respectful, plain language to explain what the results mean for the client, what they don’t imply (implications and limitations), and what steps come next. It’s important to discuss concrete next steps, such as recommendations, referrals, or a plan for follow-up, and to check that the client understands what was communicated. Documenting the conversation and providing a written summary in accessible language helps the client review the information later and supports accurate recall.

This approach supports informed decision-making, reduces misinterpretation, and strengthens the therapeutic relationship. Delivering feedback only in writing can leave the client with questions, presenting only the results without interpretation can be confusing, and delaying feedback until the client asks may fail to meet ethical duties to inform promptly.